General Terms and Conditions
Last Updated [310726]
These General Terms and Conditions (“Terms”) govern all audio post-production, sound design, mixing, mastering, music production and music composition / film scoring services (“Services”) provided by Heimdall Audio I/S, a Danish general partnership (interessentskab) (“Heimdall Audio”, “we”, “us”), to any client engaging those Services (“Client”, “you”). By approving a quote, signing a project agreement, or otherwise instructing Heimdall Audio to begin work, the Client accepts these Terms in full.
- Scope of Services
Heimdall Audio provides audio post-production and music services for film, television, documentary, and other audiovisual media, which may include:
- Dialogue editing and cleanup
- ADR preparation, recording, and editing
- Predubbing
- Final sound mixing/dubbing (stereo, 5.1, or other formats as agreed)
- Sound design and Foley
- Music composition, production, mixing and film scoring
- Reconform and version delivery (e.g. TV, festival, streaming versions)
- Mastering and delivery to broadcast or platform specifications
The specific Services, deliverables, formats, and specifications for a given project are defined in a written quote, order confirmation, email communication or project agreement (“Project Agreement”), which forms part of the binding agreement together with these Terms. In case of conflict, the Project Agreement takes precedence over these Terms.
- Quotes and Project Agreements
All quotes provided by Heimdall Audio are valid for 30 days from the date of issue unless otherwise stated. A quote is based on the scope, materials, and specifications described by the Client at the time of quoting. Work outside that scope, including material changes to running time, episode count, number of mix versions, or number of revision rounds, may be subject to a revised quote.
A project is considered confirmed once the Client has approved the quote in writing (including by email) or a Project Agreement has been signed by both parties.
- Fees and Payment
Fees are stated in Danish kroner (DKK) exclusive of VAT (moms) unless otherwise noted. Unless a different schedule is agreed in the Project Agreement, invoicing follows this default structure:
- 50% deposit invoiced upon confirmation of the project, payable before work begins
- 50% balance invoiced upon delivery of final approved deliverables, payable before final master files or delivery of broadcast masters are released
Payment terms are net 14 days from the invoice date unless otherwise agreed. In the event of late payment, Heimdall Audio I/S reserves the right to charge statutory interest and fees in accordance with applicable law and may result in work being paused until outstanding amounts are settled. Heimdall Audio reserves the right to withhold final files, masters, or stems until all invoices related to the project have been paid in full.
Costs for third-party services required for the project (e.g. session musicians, external studios, licensed sample libraries, or stock content requested by the Client) are not included in the base fee unless explicitly stated, and will be quoted or invoiced separately with agreement from both the Client and Us.
- Delivery, Timelines, and Client Materials
Delivery dates are estimates based on the timely receipt of all necessary materials from the Client (e.g. picture lock, EDLs, reference material, scripts, or briefs) and timely feedback at each review stage. Delays in the Client providing materials or feedback will result in a corresponding adjustment to the delivery schedule.
The Client is responsible for ensuring that all materials provided to Heimdall Audio (footage, music, dialogue, third-party assets, etc.) are properly licensed and that the Client holds the necessary rights to use them. Heimdall Audio is not liable for claims arising from Client-supplied material.
- Revisions
Unless otherwise specified in the Project Agreement, the quoted fee includes up to two (2) rounds of revisions per deliverable following each review stage. Additional revision rounds, or revisions requested after a deliverable has been marked as final and approved, will be billed at Heimdall Audio’s standard hourly rate to the sum of 400 DKK per worker.
Deliverables shall be deemed approved if the Client confirms approval in writing or if no revision requests are submitted within thirty (30) days after delivery.
- Cancellation and Postponement
If the Client cancels a confirmed project before completion, Heimdall Audio is entitled to invoice for all work performed up to the date of cancellation, plus the non-refundable deposit referenced in Section 3. If the Client postpones a project by more than 60 days, Heimdall Audio reserves the right to invoice work completed to date and to reschedule remaining work based on availability.
Heimdall Audio may decline or withdraw from a project at any stage prior to completion in cases of non-payment, unlawful content, or breach of these Terms by the Client, in which case all accrued fees and any non-refundable deposit for work already performed remain payable.
- Ownership, Licensing, and Credit
Unless otherwise agreed in writing or specified in the applicable Project Agreement, ownership of and rights to the final deliverables created specifically for the project transfer to the Client upon receipt of payment in full.
Heimdall Audio retains ownership of all pre-existing intellectual property, production methods, workflows, templates, sound libraries, plugins, software, session structures, know-how, and any other tools or materials developed independently of the project. Unless otherwise agreed, project files, DAW sessions, plugins, templates, and working files are not included as deliverables.
Where the Services include original music composition, film scoring, or music production, ownership, copyright, and licensing arrangements shall be as specified in the applicable Project Agreement. Unless otherwise agreed in writing, no ownership of musical compositions or related intellectual property transfers to the Client beyond the rights expressly granted in the Project Agreement.
Where production credits are customarily provided, the Client shall use reasonable efforts to credit Heimdall Audio appropriately for its contribution.
Following the Client’s public release of the project, Heimdall Audio may reference the completed work, including reasonable excerpts, in its portfolio, showreel, and marketing materials, unless otherwise agreed in writing or where the project is subject to confidentiality or embargo under Section 8.
- Confidentiality
Heimdall Audio acknowledges that in the course of providing Services, it may have access to scripts, footage, music, business information, and other materials belonging to the Client that are confidential, unreleased, or commercially sensitive (“Confidential Information”).
Heimdall Audio undertakes to:
- Keep all Confidential Information strictly confidential and not disclose it to any third party without the Client’s prior written consent.
- Use Confidential Information solely for the purpose of performing the Services.
- Ensure that any subcontractor, freelancer, or third party engaged to assist with the project is bound by equivalent confidentiality obligations before being given access to Confidential Information.
- Apply reasonable technical and organisational safeguards to protect project files, screeners, and materials from unauthorised access.
- Not publicise, screen, or distribute unreleased material, and not reference the project publicly (including in a portfolio or showreel) prior to the Client’s public release or written consent, where the Client has designated the project as embargoed.
This confidentiality obligation survives completion, cancellation, or termination of the project and remains in effect for as long as the relevant information has not become publicly available through no fault of Heimdall Audio. This clause applies equally to employees/associates of Heimdall Audio I/S and to any freelancer or subcontractor engaged on the project.
Nothing in these Terms limits liability for fraud, wilful misconduct, or liability that cannot legally be excluded under Danish law.
- Liability
Heimdall Audio will perform the Services with reasonable professional skill and care. Heimdall Audio’s total liability arising out of or in connection with a project is limited to the total fees paid by the Client for that project. Heimdall Audio is not liable for indirect or consequential losses, including loss of revenue, loss of distribution opportunities, or reputational harm.
The Client is responsible for maintaining its own backups of source material provided to Heimdall Audio. Heimdall Audio will maintain reasonable backups of project files during and for a limited period after completion of a project but does not guarantee indefinite file storage; archiving arrangements beyond this period can be agreed separately.
Following final delivery, the Client is responsible for securely storing all delivered files. The Client shall inspect deliverables promptly upon receipt and notify Heimdall Audio of any technical defects within thirty (30) days.
- Force Majeure
Neither party shall be liable for any delay or failure to perform its obligations under these Terms where such delay or failure results from circumstances beyond that party’s reasonable control, including, but not limited to, natural disasters, fire, flood, pandemic, government action, labour disputes, power or internet outages, cyber incidents, equipment failure, or serious illness.
The affected party shall notify the other party as soon as reasonably practicable and use reasonable efforts to minimise the impact of the event. Any agreed delivery dates or other affected deadlines shall be extended by a period reasonably corresponding to the duration of the force majeure event.
If a force majeure event continues for more than ninety (90) consecutive days, either party may terminate the affected Project Agreement by written notice without liability, except for payment of Services already performed and expenses already incurred prior to termination.
- Amendments
Heimdall Audio may update these Terms from time to time. The Terms in effect at the time a project is confirmed apply to that project unless both parties agree otherwise in writing.
- Governing Law and Disputes
These Terms and any Project Agreement are governed by Danish law. Any dispute arising out of or in connection with these Terms that cannot be resolved amicably between the parties shall be subject to the jurisdiction of the Danish courts.
